Camino: Derisking Exploration for Young Adults with T1D

  • UX Research
  • Behavioral Design

How might we help young adults with T1D navigate life transitions by providing lean, context-oriented, and accessible paths to independently manage their condition without sacrificing any life experiences?

Camino — a behavioral design solution to derisk exploration for young adults with T1D

Summary

Team
Shreya Mathur
Mariana Andrade
Arundhuti Bhattacharya
Partner
Diabetes en Movimiento (DeM)
My Contribution
Research, framework synthesis, visual design
Duration
14 weeks, 2025–2026
Course
Advanced Behavioral Design Workshop, Institute of Design
Deliverable
AI-integrated behavioral tool + dashboard

Objective

Young adults with Type 1 Diabetes (T1D) don't neglect their condition out of carelessness — they're navigating real tradeoffs between medical management and the life experiences they value. We asked: what if safe exploration could be not just possible, but personal?

Approach

Research across six methods surfaced five key insights and eight behavioral dimensions, which we used to map users into seven distinct archetypes.

Outcome

Camino — an AI-integrated tool that maps each individual's behavioral risk profile and delivers tailored strategies for both the user and their healthcare provider.

160K

Young Adults Living with T1D in South & Central America

8

Behavioral Dimensions in the Risk Framework

7

User Archetypes Mapped to Distinct Strategies

Context

A Condition That Doesn't Pause for Life

Type 1 Diabetes requires continuous, active management — blood glucose monitoring, insulin dosing, diet adjustments — every hour of every day. For young adults in their late teens and twenties, this management often collides head-on with the demands of life: social events, travel, spontaneous decisions, peer pressure, and the desire to simply belong.

Diabetes en Movimiento (DeM) is a healthcare organization in Latin America that provides mentorship and support to young T1D patients. They came to our team with a challenge: existing tools and systems weren't meeting their users where they actually were.

The context matters: in Latin American communities, social and collective care is the cultural norm. Management isn't just a personal choice — it happens within families, friend groups, and communities. Any solution would need to honor that reality.

160,000 young adults live with T1D in South and Central America. Source: Global type 1 diabetes prevalence, incidence, and mortality estimates 2025.

Problem

Not Neglect — a Tradeoffs Problem

Driven by social acceptance, peer pressure, and independence, young adults deprioritize management during spontaneous moments. But it's not neglect — it's a tradeoffs problem. They're choosing between diabetes care and the life they want to live.

And not everyone starts from the same place. Some have knowledge but lack confidence. Others feel overwhelmed. Some avoid thinking about T1D entirely. Recognizing these differences is the key to effective support.

Behavioral Challenge

How do we help young adults achieve safe exploration — pursuing life fully while managing T1D responsibly — in ways that are attainable and actionable for their specific context?

Research

Research Insights That Shaped Our Way

We combined secondary and primary research to understand the lived experience of young adults with T1D:

  • 15 literature review sessions
  • 15 digital ethnography sessions
  • 5 interviews with transcript analysis
  • 5 media scans and company reports
  • 2 trend reports and conference proceedings
  • 2 data and research analyses
01

Cognitive Load

Young adults experience cognitive fatigue as a result of the emotional toll associated with continuous decision-making and condition management.

02

Healthcare Misalignment

There is a misalignment between young patients' needs and the healthcare system, as providers often have little to no contextual knowledge of their patients in this age group.

03

Collective Care

Family and friends play a crucial, infrastructural role in T1D management for young adults since social, collective care is the inherent norm in Latino communities.

04

Tech Gap

There is a gap between user-context and existing tech solutions. Young adults lack context-aware, personalized support for their real-life needs and behaviors.

05

Psychosocial Underservice

Support systems prioritize clinical needs and metrics, while the emotional and psychosocial needs of young T1D patients remain consistently underserved.

Research insights slide from the Camino final deck

Research insights

Process & Framework

8 Key Behavioral Dimensions

Eight behavioral dimensions emerged from our research — four individual and four social. Each dimension is evaluated on a spectrum from high-risk to low-risk behaviors.

Individual

  • Preparing Proactively
  • Adapting Culturally
  • Setting Boundaries
  • Monitoring Mental Health

Social

  • Normalizing Disclosure
  • Sharing Responsibility
  • Fostering Belonging
  • Building Knowledge
Behavioral spider map visualizer — 8 dimensions mapped from high-risk to low-risk for each user

Behavioral spider map — each user mapped across the 8 dimensions

7 User Archetypes

Users are mapped across the 8 dimensions, revealing behavioral patterns — illustrated through distinct archetypes, each driven by a different emotional state.

Archetypes: The Weaving Chameleon, The Drifting Meerkat, The Reserved Rabbit, The Planning Beaver Archetypes: The Wandering Tiger, The Stoic Panda, The Guarded Zebra

Each archetype maps to specific behavioral biases and intervention strategies — e.g., Behavior Modeling, Loss Aversion, Cognitive Fatigue, Status Quo Bias.

Solution

Introducing Camino

An AI-integrated tool that determines what each individual needs for safe exploration, based on their behavioral spider map and archetype — enabling DeM to provide user-specific strategies tailored to their context. Camino works across two surfaces: a personal report for users, and a clinical dashboard for DeM counselors.

Introducing Camino — AI-integrated tool with the DeM counselor dashboard visible

How It Works

  1. Fill Questionnaire

  2. Visualize Spider Map

  3. Reveal Archetype

  4. Get Personalized Strategies

User Facing: Personal Report & Playbook

A clear, readable report that tells users who they are, what drives their behavior, and gives them actionable strategies that are specific to their archetype — meeting them where they are emotionally and behaviorally.

DeM Facing: Toolkit & Dashboard

A clinical-grade dashboard that highlights at-risk patients at a glance, surfaces behavioral signals, and provides evidence-based consultation guidance — giving counselors confidence and context they didn't have before.

Martina's Journey — The Weaving Chameleon

Martina defines herself through social comparison and fears T1D makes her "different." Her behavioral archetype — The Weaving Chameleon — is happiness-driven and engages in validation-seeking behaviors, anchoring her management to what works for others rather than what works for her own biology.

Her personalized strategies focus on Behavioral Modeling and Relative Sense of Self: reframing management as compatible with belonging, not opposed to it.

Martina's behavioral spider map — before and after Camino's intervention strategies Martina's Camino report — personalized strategies for the Weaving Chameleon archetype

Martina's spider map and her personalized Camino report

5 Strategies for the User-Facing Report

  1. Personal Baseline Snapshot

    Trend overview

  2. Action Lab

    Method exposure

  3. Progress Tracking

    With embedded identity

  4. Learning Lab

    Testimonials & recommendations

  5. Reframing Current Path

    Rewarding good behavior

DeM's clinical dashboard — patient list, archetypes, behavioral signals, and AI-supported consultation strategies

DeM's clinical dashboard

Try the Prototype

Testing

Evaluating the Framework

Testing is essential to evaluate Camino's framework and effectiveness. Three questions guide the next round of validation:

  • Do the 8 dimensions feel right to users? Are they comprehensive and resonant with lived experience?
  • Do users find their archetypes true to themselves? Does the mapping feel accurate and non-reductive?
  • How long does it realistically take to move from high to low-risk across all dimensions?
Testing slide — three key validation questions for Camino

Reflection

Helping Users Carve Their Own Camino

Limiting exploration is not the answer — it catalyses a series of unintended consequences that fail to address the psychosocial components of T1D management. Our solution helps users carve their own Camino.

Behavioral Science as Design Tool

Mapping archetypes to specific behavioral biases (loss aversion, hot-cold state oscillation, effort aversion) gave us a rigorous foundation for generating non-generic interventions. Behavioral science isn't just a research lens — it's a design material.

Context Over Prescription

The biggest insight wasn't about what T1D patients should do — it's that no two journeys look the same. Effective support requires meeting each person at their actual starting point, not an imagined average one.

Designing for Two Users at Once

Camino serves both the patient and the provider. Designing for the counselor-patient relationship — not just the individual user — was one of the more complex and rewarding design challenges in this project.

Closing slide — Limiting exploration is not the answer